Privacy statement

Whitebox Solutions is responsible for processing personal data as outlined in this privacy statement.

Contact Information:

Email: info@whiteboxsolutions.nl
Website: https://www.whiteboxsolutions.nl

Personal Data We Process

Whitebox Solutions processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Email address
  • IP address

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children's online activities to prevent data collection without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at info@whiteboxsolutions.nl, and we will delete this information.

Purposes for Processing Personal Data

Whitebox Solutions processes your personal data for the following purposes:

  • Allowing you to create an account
  • Processing your payment
  • Sending our newsletter and/or promotional materials
  • Being able to call or email you if necessary for providing our services
  • Informing you about changes to our services and products
  • Complying with legal obligations, such as data required for tax filings

Retention Period for Personal Data

Whitebox Solutions does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

Sharing Personal Data with Third Parties

Whitebox Solutions only shares data with third parties when necessary to fulfill our agreement with you or to comply with a legal obligation.

Cookies and Similar Technologies We Use

Whitebox Solutions only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are essential for the proper functioning of the website and for your convenience. They help ensure the website works correctly and remember your preferences. Additionally, they help us optimize our website. You can disable cookies by configuring your browser settings to stop storing cookies. You can also delete all previously stored information via your browser settings.

Accessing, Modifying, or Deleting Your Data

You have the right to access, correct, or delete your personal data. You can do this yourself via your account settings. Additionally, you have the right to withdraw your consent for data processing or object to our processing of your personal data. You also have the right to data portability, meaning you can request that we send your personal data in a digital file to you or a designated organization. If you wish to exercise your right to object or data portability, or if you have any other questions regarding data processing, please send a detailed request to info@whiteboxsolutions.nl.

To verify that the request is made by you, we ask that you include a copy of your ID. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of your passport), passport number, and Citizen Service Number (BSN) to protect your privacy. Whitebox Solutions will respond as soon as possible, but within four weeks at the latest.

Whitebox Solutions also informs you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How We Secure Personal Data

Whitebox Solutions takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or if there are indications of misuse, please contact our customer service or email info@whiteboxsolutions.nl.